Our Privacy Pledge to You

We believe it's our responsibility to safeguard our customers' personal and financial information.  We work diligently to keep the information you provide to us in the strictest of confidence.

Trust is crucial to our business, and we developed our privacy policy to ensure your confidentiality and earn your confidence in us.

First, some terms 

We, our and us, when used in this notice, mean Starion Financial.  When we use "you" and "your," we mean customers who have products or services from us such as loan or deposit accounts, a safe deposit box, retail installment contract we hold and service, or insurance.

In this notice, "information" means non-public personal information.  This is information about that we collect in connection with providing a financial product or service to you.  It doesn't include information that's available from public sources, like phone directories or government records.

An "affiliate" is a company we own or control, a company that owns or controls us, or a company owned or controlled by the same company that controls us.  Ownership doesn't mean complete ownership, but owning enough to have control.

A nonaffiliated third party or "other party" is a person we do not employ or a company that's not an affiliate of ours.

We do not sell your information 

It's important that you know Starion Financial has never sold and will not sell any information about our customers to anyone.

Information we collect 

We collect and use information about you where we reasonably believe it will help us provide products and services to you.  This includes:

Information we share

We share only the customer information necessary to process transactions and maintain customer accounts.We do not disclose any information about our customers or former customers to nonaffiliated third parties unless:

1) you authorize or request it; 2) the information is provided to a credit bureau or similar reporting agency; 3) the information is provided to help complete a transaction initiated by you; or 4) the disclosure is permitted or required by law.

Protecting your information 

We take steps to protect the information we collect and maintain.  Access to information is granted to only those employees who need to know such information to provide products and services to you.  Information is protected by physical, electronic and procedural measures that comply with federal standards.

Starion Financial employees are educated on the importance of maintaining the confidentiality of customer information and retaining our customers' trust.

Keeping customer privacy with third party business relationships 

When we conduct business with outside parties to perform services or product on our behalf, these vendors and suppliers are subject to the same confidentiality restrictions and standards that prohibit using this information beyond the performance of these specific services and products.

Please ask 

If you have questions about specific information and how it is used, kept or protected, just ask!  We will be glad to discuss this with you.

Visitors to Starion Financial Web Site 

Visitors to Starion Financial web site remain anonymous. Starion does not collect identifying information on visitors to our site.

Visitors may choose to provide us with personal information via email. This information, if provided, is only used internally as appropriate to handle the sender's request. it is not disseminated or sold to other organizations.

We may use standard software to collect non-identifying information about our visitors such as:

• Date and time our site was accessed
• IP address (a numeric address given to servers connected to the internet)
• Web browser used
• City, state and country

The bank uses this information to create summary statistics and to determine the level of interest in information on our site.

Some areas of our web site may use a 'cookie' temporarily stored in the visitor's computer memory (RAM) to allow the web server to log the pages you use within the site and to know if you have visited the site before.

To protect our customers we utilize a two part authentication system for the online banking system.  The authentication system will write an encrypted ‘cookie' to your hard drive if you select to have the online banking system remember your computer.  Click here for more information on the two part authentication system.