Contact Us

Customer Service

Questions or concerns about your accounts? We’re here to help. We have several ways for you to contact your Starion service representative online. You can also call us toll-free at 888.258.6050, or contact us at any of our locations.

Chat Online

Click below to chat with our Customer Service Team when "Chat Available" appears. When you see "Chat Closed", you can click to leave a message.

E-mail Customer Service

Use our regular e-mail form for general information. This is not an encrypted system, so do not send confidential information. Use SECURE E-mail for confidential messages.

Remote Support

This service allows service representatives to view your computer screen while you speak with them by phone. You will need a token from the representative to use this service.Remote Support


Our encrypted e-mail service lets you send sensitive and confidential information to your customer service representative via e-mail. You will need to sign up for this service.Secure Email

Other Starion Contacts

If you have questions about Starion Financial or are having problems with online services, use these contact forms.

News & Public Relations

Contact Starion’s Marketing department for news stories and general company information requests.



Website & Online Service Issues

For problems with the website, online banking or mobile banking, contact Starion’s web team.