Customer Service

Questions or concerns about your accounts? We’re here to help. We have several ways for you to contact your Starion service representative online. You can also call us toll-free at 888.258.6050, or contact us at any of our locations.

Chat Online

Click below to chat with our Customer Service Team during business hours, or leave a message after hours.

Chat Online Now

Email Customer Service

Use our regular email form for general information. This is not an encrypted system, so do not send confidential information.

Email Customer Service

 

Remote Support

This service allows service representatives to view your computer screen while you speak with them by phone. You will need a token from the representative to use this service.

Request Remote Support

SECURE Email

Our encrypted email service lets you send sensitive and confidential information to your customer service representative via email. You will need to sign up for this service.

Use SECURE Email

 

Other Starion Contacts

If you have questions about Starion Financial or are having problems with online services, use these contact forms.

News & Public Relations

Contact Starion’s Marketing department for news stories and general company information requests.
 

Website Issues

For problems with the website, contact Starion’s web team.

Online Banking and Mobile Banking Issues

For problems with Online Banking or Mobile Banking,
contact Starion’s web team.

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Starion News

Starion Financial promotes, hires at Mandan branch

Starion Financial has promoted Chantil Guthmiller and hired Janelle Bothwell and Kellan Schmaltz, all at the Mandan branch.

Thu. Apr 16 1:04 PM Read more...

Starion Financial promotes Tooke

Starion Financial has promoted Roselle Tooke to the position of personal banker at its Dunseith location.

Mon. Apr 13 6:04 PM Read more...

Starion Financial finalizes WPS Community Bank acquisition; John Hecht becomes market president

Starion Financial officially acquired WPS Community Bank, a subsidiary of Wisconsin Physicians Service Insurance Corporation, at the close of business on Apr. 10. The acquisition gives Starion three locations in the Madison metro area: Monona, Middleton and Sun Prairie.

Mon. Apr 13 2:04 PM Read more...

More News >>

Need Help?

We're here to help.

Do you need help choosing an account or applying for a loan?
Contact your Starion Personal Banker today.

Have another question? Chat with us.

Our Customer Service Team is available to chat when the “Start Chat” button appears below. Click to begin a chat. If a "Chat Closed," button appears you can leave us a message and we’ll be back to you.

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1.888.258.6050

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