Account Information

Your account information is a top target of online criminal activity. With this information, criminals can gain access to your money or steal your identity. Starion takes strong measures to help prevent this from happening, and while there is no guarantee, there are also many things you can do to help protect yourself:

  • Don't reveal user IDs or passwords to anyone. Your ID and password are designed to protect your banking information, but they only work if you keep them to yourself
  • Change your passwords frequently and don’t use easily-recognizable words or phrases
  • Avoid using publically-accessible computers, such as those in a library
  • Don't walk away from your computer if you are in the middle of an online banking session
  • Once you have finished your online banking session, sign off before visiting other websites
  • Don’t throw statements or correspondence with account information into the garbage without first destroying identifying information. Using a shredder or another secure method to destroy documents can reduce risk of fraud
  • Everyone can forget a password. Keep a list that’s stored in a safe, secure place away from your computer. Do not label it “online banking password,” or another title that would help someone identify it as your password
  • When possible, set the privacy and security settings on websites to your comfort level for information sharing
  • Remember, it’s okay to limit who knows your information
  • Report lost or stolen checks immediately. Call your nearest Starion Financial branch or customer service at 701.663.6434 or 888.258.6050 between 8 a.m. and 5 p.m. CT
  • Shred credit card offers you get in the mail. Cancel unused credit cards and limit your risk
  • Use a safety deposit box to store a copy of your credit card numbers, your Social Security Card and other private and valuable documents.

For additional security

  • Log off from your online banking session
  • Regularly clear your browser's cache to erase stored information, or use a private browsing option on your browser
  • Close your browser window

Starion Financial will never call or send an email asking you to verify or supply any personal information, such as:

  • User ID
  • Password
  • Social Security number
  • Credit card security code (CVV)
  • Mother's maiden name or other user-defined security questions(e.g., place of birth, etc.)

If you get a suspicious email claiming it's from us, call us to confirm it, and do not click on any links in the message body.

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